Frequently Asked Questions

View popular questions asked by our customers and potential clients

HOW LONG DOES A TYPICAL PHOTO SHOOT LAST?

The photo shoot can take anywhere from 45 minutes to 2 hours depending on the specific package and services ordered.

HOW FAR IN ADVANCE CAN I BOOK A PHOTO SESSION?

Our standard lead time is 24 hours before a photo session.
However, depending on our schedule, we may offer a same-day session.

HOW SOON AFTER THE SHOOT CAN I EXPECT TO RECEIVE THE RESULTS?​

We offer 24 hours turnaround time on our Photography Packages.​

WHAT FORM OF PAYMENT DO YOU ACCEPT?​

We accept all major Credit Cards

WHAT ARE YOUR TERMS FOR PAYMENT?​

Full payment will be required to book the shoot through our website. You can also call/text/email us to schedule your shoot. We will send you an invoice directly after the shoot.

PAST DUE INVOCE
Please Note: If you received an invoice, Please pay on or before the due date. Invoice that wasn't paid on the due date will get a reminder of a past due and we will give an additional 7 days to pay. If Invoice wasn't paid in that 7 day period, we will add 5% or $15 whichever more. If not paid after a month we will add additional $25 and so on*.

*After a Week Past Due $15 or 5%
After a Month Past Due $25
Second Month Past Due $25

WILL I BE ABLE TO CANCEL OR RESCHEDULE A PHOTO SHOOT?

We require at least 6 hours advance notice for cancellation or rescheduling.​

WHAT IS YOUR REFUND POLICY?​

100% Refund

You notified us within 6 hours before the shoot and don't want to reschedule for later.

$25 Charge

You did NOT give us at least 4 hour notice on cancelation.

$75 or 50% Charge

(whichever is greater)

If we were unable to proceed with a scheduled photo shoot as a result of you not showing up or your property not being ready.

WHAT IS YOUR COVERAGE AREA?​

Northwest Washington​

CAN I PROVIDE YOU THE PROPERTY KEY OR LOCK BOX NUMBER?

Yes. But please make sure to provide clear instructions.

HOW MANY PHOTOS WILL I GET?

We typically get 15-20 photos of homes that are 1200 sqf or less. Homes that are larger than 1200 sqf will have at least 25+ photos.​

Book with us now

We offer the best photography services to real estate agents in Northwest Washington