Frequently Asked Questions
View popular questions asked by our customers and potential clients
HOW LONG DOES A TYPICAL PHOTO SHOOT LAST?
The photo shoot can take anywhere from 45 minutes to 2 hours depending on the specific package and services ordered.
HOW FAR IN ADVANCE CAN I BOOK A PHOTO SESSION?
Our standard lead time is 24 hours before a photo session.
However, depending on our schedule, we may offer a same-day session.
HOW SOON AFTER THE SHOOT CAN I EXPECT TO RECEIVE THE RESULTS?
We offer 24 hours turnaround time on our Photography Packages.
WHAT FORM OF PAYMENT DO YOU ACCEPT?
We accept all major Credit Cards
WHAT ARE YOUR TERMS FOR PAYMENT?
Full payment will be required to book the shoot through our website. You can also call/text/email us to schedule your shoot. We will send you an invoice directly after the shoot.
PAST DUE INVOCE
Please Note: If you received an invoice, Please pay on or before the due date. Invoice that wasn't paid on the due date will get a reminder of a past due and we will give an additional 7 days to pay. If Invoice wasn't paid in that 7 day period, we will add 5% or $15 whichever more. If not paid after a month we will add additional $25 and so on*.
*After a Week Past Due $15 or 5%
After a Month Past Due $25
Second Month Past Due $25
WILL I BE ABLE TO CANCEL OR RESCHEDULE A PHOTO SHOOT?
We require at least 6 hours advance notice for cancellation or rescheduling.
WHAT IS YOUR REFUND POLICY?
100% Refund
You notified us within 6 hours before the shoot and don't want to reschedule for later.
$25 Charge
You did NOT give us at least 4 hour notice on cancelation.
$75 or 50% Charge
(whichever is greater)
If we were unable to proceed with a scheduled photo shoot as a result of you not showing up or your property not being ready.
WHAT IS YOUR COVERAGE AREA?
Northwest Washington
CAN I PROVIDE YOU THE PROPERTY KEY OR LOCK BOX NUMBER?
Yes. But please make sure to provide clear instructions.
HOW MANY PHOTOS WILL I GET?
We typically get 15-20 photos of homes that are 1200 sqf or less. Homes that are larger than 1200 sqf will have at least 25+ photos.
Book with us now
We offer the best photography services to real estate agents in Northwest Washington